Shipping Policy
INTRODUCTION
Welcome to Rajhans Multiplex! Our goal is to provide you with a seamless and enjoyable experience, including the delivery of food within our multiplex theater. Please review our shipping policy below:
Delivery Area
Our food delivery service is exclusively available within the premises of Rajhans Multiplex located at AR Mall, Mota varachha, Surat. We do not deliver to locations outside the theater.
Order Placement
Orders can be placed through our online platform, accessible via Website. Orders must be placed at least 15 minutes before the desired delivery time to ensure timely service. All orders are subject to availability. In case an item is unavailable, you will be notified promptly, and alternatives will be suggested.
Delivery Times:
Delivery is available during regular theater hours, from 09AM to 02AM. We strive to deliver orders within 25-30 minutes after order placement. During peak times, delivery may take slightly longer.
Delivery Process
Once your order is placed, you will receive a confirmation via email or SMS with an estimated delivery time. Our staff will deliver your order directly to your seat. Please ensure that the seat number provided is accurate to avoid delays.
Payment Methods
We accept PhonePe payment methods, including credit/debit cards, UPI, NetBanking etc.. Payments must be made at the time of order placement. No cash payments are accepted for online orders.
Customer Support
For any questions or concerns regarding your order, please contact our customer support team at 09974474333. We are here to assist you and ensure a pleasant experience.
Thank you for choosing Rajhans Multiplex for your entertainment and dining needs. Enjoy the show!